Value Stream Mapping for SMEs: a case study

Abstract: Due to a changing competitive environment, SMEs have to improve their production performance. A commonly applied philosophy to improve production performance is called lean thinking. This method, derived from the Toyota Production System, banishes wasteful activities while increasing the competitive strength and responsiveness of a company.Many companies fail in their attempt to become lean and therefore techniques are needed to guide the implementation. This thesis proposes to use Value Stream Mapping as an implementation technique for SMEs. This technique is tested in a company as a case study. By applying the Value Stream Mapping tool to a specific process within this company, substantial improvement potential is revealed. Work content can be decreased by 30,3 percent, and delivery time and in-factory lead time can be decreased by at least 38,6 percent and 68 percent respectively.The thesis concludes that lean thinking is applicable to SMEs, at least under certain circumstances. Furthermore, Value Stream Mapping can be a valuable tool in revealing improvement potential.