Six Sigma Project Management - Managing Fast Track

Abstract: Purpose The purpose of the master thesis is to create a Six Sigma based project steering model for Fast Track Projects in order for Plan & Secure Capacity to be able to benefit from efficient project execution processes. Methodology The project is performed as a clinical research where workshops with project leaders have been held in order to test the model. The data collection is based on interviews with employees within the Plan & Secure Capacity process and on literature regarding project management and Six Sigma as well as internal documents at IKEA. Conclusion The analysis showed that the wished position for Fast Track Project execution at Plan & Secure Capacity, which is defined as DAIIT – Define, Analyse, Improve, Implement, Transition captures many of the ideas of best practice but does not reach it. The current situation, how Fast Track Project execution is actually conducted, is far from best practice. The project steering is mostly performed ad-hoc and there is little or no emphasis on documentation. In order for Plan & Secure Capacity to be able to reach best practice a project steering model based on the theoretical framework of Six Sigma, DMAIC (Define, Measure, Analyse, Implement, Control) and an implementation plan for how to implement the model in the most efficient way at Plan & Secure Capacity have been developed.