Does structure matter? : The influence of organizational structure on information overload
Abstract: The Organizational Information Processing Theory (OIPT) was used as a tool to analyze the collected data. It was found that, when Information Processing Requirements (IPR) outweigh Information Processing Capacities (IPC), information overload can be the result. Organizational structure should be chosen to enable successful task execution, if that is the case information overload is unlikely to occur. Structural elements that were found to especially increase IPC and therefore reduce the likelihood of information overload are: clarity, transparency and adherence to definitions of job responsibilities or roles.
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