Lean Production - Identification of essential KPIs in a medical production process and design of a visual interface

Abstract: Introduction: Rockwell Automation needs to understand how a lean company wants to visualize different KPIs. Ambu wants to see the value of using such visualization in their company and the effect it might have.Thus the two parts fulfill each other's needs and are the perfect match. Purpose: The purpose of the master thesis is to identify essential KPIs in a medical production process and design a visual interface. Method: The study was made in a case study approach and the data were treated in a qualitative approach. Theory: A theory study within the topic lean and KPI was done as a foundation to formulate the interview sessions. Empirics: The empirics were gathered through the interviews made with the respondents at Ambu. Those were then analyzed by the theory section. General Conclusions: Advises to Rockwell Automation: It's easy to develop dashboards using VantagePoint. Using animations, the KPIs are visualized in a very good way Perfect tool for lean companies Easy to drill down in each level and can be adapted to different roles Can be accessed through the web -- worldwide connection Information can be shared between colleagues in different places in the world The cell phone - a future possibility Gantt Schemes must be made as a standard in VantagePoint In each drill level it is important to have a big overview Improvements in the heatmap graphic and making heatmaps a standard in VantagePoint Dashboards are mostly used in the tactical level & down to the operational level Advises to Ambu: The dashboard implementation is an important element of building up a lean company Due to continuous improvement, the performance of different operations must be measured and visualized. Investment in such software makes difference, which must be seen in a long termmanner KPIs are dynamic, thus investing in a dashboard it must be dynamic Investing in a dashboard will add value to the staff at Ambu