Design and Evaluation of a Visualizing Tool for Logistics Analysis

Abstract: Communicating complex relationships discovered with logistics analysis is a challenge within Life Cycle Management. The aim of this thesis is to propose a design for a visualization tool that simplifies such communication for improved expert-manager collaboration. Semi-structured interviews were conducted with expert users - the prospective primary user group of the tool - in order to gain knowledge about the requirements. Based on this, a HiFi prototype was developed using Axure and its usability was evaluated using scenario-based approach and SUS questionnaire. The results revealed that the experts found current methods both time consuming and challenging. A tool with the purpose of displaying results from logistics analysis – for both experts and managers - should offer flexibility, both in terms of functionality and appearance. In addition, it is essential to reduce the complexity to increase the understanding of novices. Future work should include customers in the design process.