Detecting fraudulent users using behaviour analysis

Abstract: With the increased global use of online media platforms, there are more opportunities than ever to misuse those platforms or perpetrate fraud. One such fraud is within the music industry, where perpetrators create automated programs, streaming songs to generate revenue or increase popularity of an artist. With growing annual revenue of the digital music industry, there are significant financial incentives for perpetrators with fraud in mind. The focus of the study is extracting user behavioral patterns and utilising them to train and compare multiple supervised classification method to detect fraud.  The machine learning algorithms examined are Logistic Regression, Support Vector Machines, Random Forest and Artificial Neural Networks. The study compares performance of these algorithms trained on imbalanced datasets carrying different fractions of fraud. The trained models are evaluated using the Precision Recall Area Under the Curve (PR AUC) and a F1-score. Results show that the algorithms achieve similar performance when trained on balanced and imbalanced datasets. It also shows that Random Forest outperforms the other methods for all datasets tested in this experiment.