Ongoing Corporate Social Responsibility -CSR- Through Dialogue with Stakeholders: A Study Case

Abstract:   During the last 15 years, due to several social conflicts generated by mining operations in Peru, mining has reshaped its performance from a questionable activity to an accountable one. Corporate Social Responsibility (hereafter CSR) has represented the approach to do this reshaping. In that sense, idea of mining CSR represents how corporations ought to interact responsibly with society. Then, society expects that mining corporations ought to act correctly, guided by the CSR frame that represents the assumption of the correct way to behave. However, mining CSR framework must be accepted for the corporation as well as for society, which might be affected by the corporate actions guided by the framework, mainly the local community. The way mining CSR will be accepted is through dialogue between corporations and stakeholders. Thereby, CSR would imply that corporations should consider what society expects as a responsible performance to be part of the way they ought to act through dialogue and mutual understanding.