Virtual knowledge sharing in Chinese context : Review of influencing factors

Abstract: The purpose of this study is to look for influencing factors on virtual knowledge sharing in Chinese context. To achieve this, a literature review was conducted using the systematic approach described by Webster & Watson (2002). There has been made quite a lot of research about knowledge sharing and virtual communities in Chinese context, but I have not found any literature review that synthesizes it. 14 factors, modeled as concepts, were found in 35 articles, and then synthesized like a concept model. The factors are: face; collectivism; guanxi; in-group/out-group distinction; modesty; hierarchy; competitiveness; informal communication; instant messaging; Confucian dynamism; incentives; language; time spent/time saved, and trust. Research gaps, trends, and implications for developers and managers are discussed. The value of this literature review is that it will make it easier for future scholars and researchers that are doing research in knowledge sharing. This paper also provides useful knowledge for developers and managers of knowledge sharing systems in Chinese contexts.