Essays about: "Gustav Backhans"

Found 1 essay containing the words Gustav Backhans.

  1. 1. Voice assistants and railway passengers : A user-centered exploration of value creation opportunities in a railway service context

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Gustav Backhans; Douglas Driving; [2020]
    Keywords : Voice assistants; value; barriers; value creation; co-creation; user-centered design; design research; railway; trains; VUI; interaction design; experience prototyping; design probe; service design;

    Abstract : There is a current rising trend of using voice assistants (VAs) to perform tasks in new ways, and various companies are considering introducing them as part of their service propositions. One such company is the railway service provider SJ AB that is interested in understanding how a VA may benefit their passengers. READ MORE