Essays about: "Thomas Hedin"

Found 2 essays containing the words Thomas Hedin.

  1. 1. What makes Industrial Buyers Loyal? : A Study of Loyal and Non-Loyal Aggregate Producing Customers in Sweden

    University essay from Blekinge Tekniska Högskola/Sektionen för management

    Author : Thomas Hedin; [2012]
    Keywords : Customer retention; Availability; Sales; Service; Quality; Brand; Price; Aggregate; Satisfaction;

    Abstract : This thesis examines which factors affect successful customer retention in the aggregate crushing business in Sweden. This sector has a crucial role for the construction industry and other related industries according to SBMI (The Swedish Aggregates Producers Association, 2012). READ MORE

  3. 2. Motivational aspects, benefits and pitfalls of a reward system in a small shop-floor business unit : A case study of a car-dealership service unit

    University essay from Internationella Handelshögskolan

    Author : Thomas Fransson; Gabriel Frendberg; [2008]
    Keywords : Management; reward system; motivation; shop-floor;

    Abstract : Introduction: Competition increases and companies need to adjust their business to stay competitive. Employees have gained an important for an or-ganisation and are often seen as the key to business success. Motiva-tion is important for increased performance. READ MORE