Essays about: "customer service thesis in mobile service"

Showing result 1 - 5 of 50 essays containing the words customer service thesis in mobile service.

  1. 1. Progressive Web Application versus Native Application for Flight Bookings : An Evaluation of the Advantages and Disadvantages of Native Mobile Applications and Progressive Web Applications

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Malin Jauad Almeida Marques; [2022]
    Keywords : Progressive Web Application; Native Application; Mobile Application; User Experience; Progressiv Webbapplikation; Nativ Applikation; Mobilapplikation; Användarupplevelse;

    Abstract : There are many ways of implementing an application, and the choices of how to cater to the specific needs of a customer are many. Today, one of the major decisions made when developing an application is whether to implement a native or web-based solution. Each of these alternatives comes with its own set of advantages and disadvantages. READ MORE

  3. 2. Tinder Communication In The Time of COVID-19

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Michael Jonsson; [2021]
    Keywords : Tinder; COVID-19; Mediatization; Uses and Gratification Theory; Affordance Theory; Dating; Dating apps; Catfishing; Ghosting; Gender Blindness; Media and Communication Studies;

    Abstract : This study researches communication 2020-2021 via the Tinder dating app in Sweden during the COVID-19 pandemic, using a framework of mediatization, uses and gratification theory and affordance theory. Data collection was performed using qualitative interviews via Zoom video calls with respondents based in Sweden and findings were analyzed using thematic analysis. READ MORE

  4. 3. The corona pandemic’s impact on the sales-function and the sales-associates ability to create value during a crisis : An exploratory study on the mobile-operator sector in Sweden

    University essay from Högskolan Kristianstad/Avdelningen för ekonomi

    Author : Daniel Blomqvist; Monawar M. Hashem; [2021]
    Keywords : Corona pandemic; sales-function; sales-associates; value creation; value co-creation; value facilitation; service logic; service-dominant logic;

    Abstract : The amount of people in Sweden who were made redundant during the corona pandemic exceeds both the Swedish financial crisis in 1990 and the global financial crisis in 2008.  The negative economic development led to more pressure on people to work harder and perform better in order for their firm to survive. READ MORE

  5. 4. Design and Evaluation of Service Selection in Mobile Edge Cloud

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Erfan Wu; [2021]
    Keywords : Edge computing; Mobile network; Service discovery; Service selection; Stable match algorithm; Edge Computing; Mobilnät; Tjänstupptäckt; Tjänsteval; Stabil matchningsalgoritm;

    Abstract : With the development of 5G technology and edge computing, more and more network application services have been migrated to the cloud network in order to improve the performance, availability and ensure Quality of Service. Edge computing has essentially changed the service deployment model and reduce the latency further for better customer experience, which is realized by deploying network service replicas in geographically distributed edge sites. READ MORE

  6. 5. UX Design of Augmented Reality House Configurator : Mobile AR Application and Web Administration Interface Design

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Rebecka Skarin; [2020]
    Keywords : Industrial Design; Augmented Reality; Interface Design; User Experience; Usability; House Configurator; User Centered Design;

    Abstract : Many of us find it difficult to make big decisions, building ahouse is one of them. It is perhaps the biggest investment andproject that one takes on. READ MORE