Essays about: "electronic Service"

Showing result 1 - 5 of 169 essays containing the words electronic Service.

  1. 1. MONEY ON (THE) LINE : A Quantitative Study on the Effects of Different Types of Digital Government Services on Petty Corruption

    University essay from Uppsala universitet/Statsvetenskapliga institutionen

    Author : Victor Hasslöf; [2024]
    Keywords : E-government; E-governance; E-services; E-service; electronic; government; governance; digital; government; service; services; digital; digitalization; computer; public; sector; informational; transactional; corruption; petty; crime; economics; quantitative; analysis; 2014; 2013; EGDI; online; index; subindex; disaggregate; conceptualization; data; E-tjänst; E-services; digitalisering; digital; tjänst; offentlig; sektor; korruption; tjänstemannakorruption; information; transaktion; brottsekonomi; dator; ekonomi; kvantitativ; analys; 2014; 2015; EGDI; online; index; underindex; disaggregerad; konceptualisera; data;

    Abstract : Previous research indicates that improving digital government services may contribute to the reduction of corruption. This study seeks to deepen the knowledge of this suggested causal link in several ways. Firstly, it adds nuance by examining the effects of two distinct sub-types of digital government services on specifically petty corruption. READ MORE

  3. 2. Orchestrating the service encounter in a digital era: How the presence of a greeting online service agent affects customers' experience of visiting a home electronics e-store

    University essay from Handelshögskolan i Stockholm/Institutionen för marknadsföring och strategi

    Author : Oskar Eskilsson; Elizabeth Lopez Alushkina; [2023]
    Keywords : Service encounter; Social presence; Mere presence; E-commerce;

    Abstract : The service encounter is to an increasing extent being transported to an online context. Companies are more and more often trying to create an initial point of contact when a customer enters a website. READ MORE

  4. 3. The road towards achieving an improved aftermarket spare parts management : A case study at company X

    University essay from Mälardalens universitet/Akademin för innovation, design och teknik

    Author : Sabrina Medhanie Andemicael; Julia Ay; [2023]
    Keywords : Aftermarket business; Service level; Demand patterns; Spare parts management; Safety stock management;

    Abstract : Purpose: The purpose of this study was to analyze possible strategies that can be used to improve the efficiency of the spare parts safety stock management in a multinational company which operates in the electronic industry. Research question: “Which safety stock dimensioning strategies are most suitable in an after-sales business environment, characterized by high level customer service and unpredictable demand?” Method: The theoretical framework illuminated the study’s phenomenon which was mainly based on peer-reviewed scientific articles but also academic books. READ MORE

  5. 4. eID in the e-learning Environment

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Zhe Pan; [2022]
    Keywords : e-learning; eID; cross-border; PEPS; test case; e-learning; eID; gränsöverskridande; PEPS; testfall;

    Abstract : At present, there are different Electronic Identity (eID) systems utilized in EU, resulting in difficulties to carry eID information and transfer eID data of e-learning systems from one EU country to another. A project entitled Secure idenTity acrOss boRders linKed (STORK) was launched to address this problem, by installing a Pan European Proxy Service (PEPS) server. READ MORE

  6. 5. Making It Right to Repair : How Might We Turn Repair Into a More Appealing Option For Citizens Who Want to Use Their Electrical and Electronic Products Longer?

    University essay from Malmö universitet/Institutionen för konst, kultur och kommunikation (K3)

    Author : Adrien Laville; [2022]
    Keywords : Interaction design; Participatory design; Service design; Policy making; Sustainability; E-waste; Repair;

    Abstract : This thesis builds on the fields of Participatory Design and Service Design to develop an inquiry into future repair practices: what they could be, how they might be encouraged and what would be their relations with public policies. It presents the concept of a municipal scheme promoting a better use of old electrical and electronic items through the creation of dedicated spaces where items can be repaired, sold or recycled and the granting of credit to be spent on repair services. READ MORE