Essays about: "employee motivation in the service industry"

Showing result 1 - 5 of 14 essays containing the words employee motivation in the service industry.

1. 1. Impact of Communication of CSR Initiatives on Employee Commitment in Professional Service Firms: A Case Study of the Big Four in Sweden

   University essay from Lunds universitet/Företagsekonomiska institutionen

   Author : Sofia Kekkonen; Johanna Koch; Nadia Staude; [2022]
   Keywords : Corporate social responsibility; employee commitment; affective organizational commitment; CSR communication; professional service industry; employee engagement; employee motivation; Business and Economics;

   Abstract : Researches of the previous years have primarily focused on the impact of corporate social responsibility (CSR) and the communication thereof, yet there has been relatively few studies investigating the impact on internal stakeholders, namely employees. The organizational commitment of employees is influenced by different factors and it is important to investigate to determine the degree to which CSR can contribute to the affective organizational commitment of employees. READ MORE

3. 2. Enhancing an airline’s internal marketing to improve service quality and customer loyalty : A qualitative study expanding the Internal Marketing Model based on the case of Germania.

   University essay from Högskolan i Jönköping/IHH, Företagsekonomi

   Author : Daniela Westerlund; Hilz Leila; Paula Schmidt; [2019]
   Keywords : Service Quality; Customer Loyalty; Customer Satisfaction; Service Marketing; Internal Marketing; Airline Industry; Employee Motivation; Employee Empowerment;

   Abstract : Background: Due to the deregulation of the European airline industry within the 1980’s, competition between airlines has intensified greatly. The emergence of low-cost carriers has given rise to the competition on price. READ MORE

4. 3. Road Blocks Ahead : Hinderances for Sustainability Progression in the Service Industry

   University essay from Högskolan i Jönköping

   Author : Daniel Jedmo; Zhou Zhou; Felicia Gustafsson; [2019]
   Keywords : Corporate Sustainability; Organizational Change; Hinderances; Service Industry; Sustainability Progression;

   Abstract : This study aims to cover the topic of hindrances for sustainability progression within the service industry and address contextual differences which might influence the identified hindrances. The researchers have chosen to follow a qualitative research design using a multiple case study. READ MORE

5. 4. Showrooming – Displayed and played. : - A case study from a brick-and-mortar perspective

   University essay from Uppsala universitet/Företagsekonomiska institutionen

   Author : Johanna Westerlund; Mikael Westin; [2018]
   Keywords : Showrooming; Omni- and Multichannel retailing; Freeriding; Research Shopping;

   Abstract : Purpose - The purpose of this study was to deepen the understanding of how showrooming affect the exploited brick-and-mortar businesses. This was done by investigating an industry characterized by high levels of employee knowledge where the expertise of the personnel create showrooming incentives. READ MORE

6. 5. Improvement of Store Operations in the fast fashion industry : A case study of how a leading fashion retailer can adapt to transformations coming from growing efficiency requirements and rapidly changing technology

   University essay from KTH/Industriell Management

   Author : SANTIAGO GÓMEZ; ALEKSANDRA KOROŚCIK; [2016]
   Keywords : fast fashion; store operations; store efficiency; stockroom process; RFID adoption; outsourcing; fashion retail supply chain; RFID implementation; outsourcing implementation;

   Abstract : In the last few decades, new vertically integrated players have appeared in the fashion industry providing their customers with lower prices and an increased number of seasons per year. In this context, the need for high efficiency levels among the fast fashion retailers appears as a necessity to survive. READ MORE