Essays about: "kvalitetsosäkerhet"

Found 1 essay containing the word kvalitetsosäkerhet.

  1. 1. The Effects of Quality Uncertainty on the Choice of Timing of Rewards

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Max Nilsson; Axel Dahl; [2017]
    Keywords : timing of rewards; quality uncertainty; delayed reward; immediate reward; customer retention; timing av belöningar; kvalitetsosäkerhet; uppskjuten belöning; direkt belöning; bibehålla kunder;

    Abstract : Background- Today online subscription based information products are becoming all the more common. A lot of them are using a immediate reward to compensate the quality uncertainty customer's experience. Even though an immediate reward creates a lot of customer attraction, some services today struggle with customer retention. READ MORE