Essays about: "tourism service quality satisfaction"
Found 3 essays containing the words tourism service quality satisfaction.
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1. The Desert of Talent in Hospitality Industry : A Qualitative Analysis on High Staff Turnover in Chinese Hotels
University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)Abstract : This paper through qualitative research and the author's collection of relevant articles and materials explains the high turnover rate of hotel staff in China. Employee turnover refers to the behaviour of employees voluntarily or involuntarily terminating their labour relationship with an organization. READ MORE
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2. Relationship in Travel Agency: A case of Chinese International Travel Service
University essay from Ekonomihögskolan, ELNUAbstract : Bachelor Thesis, School of Management and Economics, Växjö University, 2FE10E Strategic Marketing, spring 2011 Authors: Guo Yingyiung, Sun Kai Tutor: Viktorija Kalonaityte Examiner: Åsa Devine Title – Relationship in Travel Agency Background –With the social and economic development and people's living standards, travel service become a popular leisure time has come. Travel agencies are very sensitive services company because the customer wants the high quality of services to enjoy their travel. READ MORE
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3. Splendid Service Next Year Too?! Seasonal employees’ job satisfaction, intention to return and do more than expected
University essay from Göteborgs universitet/Graduate SchoolAbstract : The tourism industry is forecasted to grow and as seasonal employment is common in this industry it is likely to increase concurrently. Having motivated and satisfied employees are fundamental in all organizations and especially in the service industry where front-line employees play a key role for the customers’ perceived service quality. READ MORE
