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Showing result 1 - 5 of 51 essays matching the above criteria.

  1. 1. Assessing the Technological Landscape: ICT Tools and Technologies for Citizen-Government Communication and Their Level of Maturity

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Jean-Marc Kazadi Katembwe; [2023]
    Keywords : Systematic literature review; Transformational Government; ICT Tools and Technologies; Public values; Citizens issues; Maturity Level;

    Abstract : In today's rapidly evolving digital age, the relationship between citizens and government entities has undergone a transformative shift, primarily facilitated by Information and Communication Technologies (ICT). Transformational Government (T-Gov) is considered a technological innovation and a shift to a new entrepreneurial culture from inefficient, unaccountable bureaucracy generally observed within public organizations. READ MORE

  2. 2. Potential for improving public services by exploring citizens’ communication to public organizations in Sweden

    University essay from Stockholms universitet/Institutionen för data- och systemvetenskap

    Author : Ibrahim Ali Mehkri; [2023]
    Keywords : citizen inquiries; e-Government; Sweden; CRM;

    Abstract : Little et al., (1971) define citizen feedback as information from citizens directed to societal institutions, particularly government, to improve their functioning. READ MORE

  3. 3. Challenges and Opportunities for Digital Mentorship Programs in ICT

    University essay from KTH/Lärande

    Author : Alice Boberg; [2022]
    Keywords : ;

    Abstract : The covid-19 pandemic required an emergency transition to digital education all over the world and led to a huge learning loss in most countries. Informal learning programs teaching children digital skills were stopped or digitalized due to the pandemic. READ MORE

  4. 4. The Digitization of ComDev : Exploring the Benefits and Challenges of Remote Work Within Nonprofits

    University essay from

    Author : Dolores Calderon; [2022]
    Keywords : ;

    Abstract : Remote work is a phenomenon that was accelerated by the Covid-19 pandemic, but nevertheless it has changed the landscape os communications whether we embrace it or not. This study is about remote work and the impact that it has had on communications, social engagement, and productivity. READ MORE

  5. 5. The shift from traditional to Self Service Business intelligence : A case study in a large enterprise company

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Justas Mazulis; [2021]
    Keywords : ;

    Abstract : Background: Business intelligence has been used in businesses for many years. The technology evolves and there is enough ground covered to see how it became an integral part of ICT in corporations and even medium sized companies. READ MORE