Key factors to improve collaboration between teams,an explorative study in the large technology organizations

Abstract: This study investigates collaboration among teams within large technology organizations and its impact on achieving organizational goals. The central question is: "What factors significantly influence collaboration between different teams in large technology organizations?"The study conducts an extensive literature review and presents a theoretical model encompassing critical factors such as clear mission definition, strategic alignment, senior management involvement, a supportive climate, team empowerment, and formal processes.Clear research objectives guide researchers in selecting appropriate methods. When objectives are subject to ongoing revision, qualitative methods are suitable. This study, based on a literature review, offers a theoretical model to explore the impact of factors like senior management's clarity, strategic alignment, champions, team support, empowerment, and integrative processes on collaboration. Semi-structured interviews, for qualitative analysis, were used for data collection, involving middle and high-level managers from two selected companies in England and Sweden.The findings highlight the importance of effective communication, alignment of objectives, and managerial leadership. Leadership changes disrupt coordination efforts, emphasizing trust-building during transitions. A supportive environment and team empowerment are crucial for collaboration, but the balance of decision-making flexibility varies. Integrative processes were not seen as significant drivers.The study underscores the central role of senior managers in shaping collaboration. They influence mission clarity, alignment, communication, empowerment, atmosphere, and processes, contributing to effective teamwork.In summary, this study reveals the multifaceted factors influencing collaboration among diverse teams in large technology organizations, emphasizing the pivotal role of senior managers.