Effective use of smart cards : A case study of smart cards in Sweden

Abstract: Information technology plays a vital role for the development of smart cards. Smart cardscan change the form of the delivery of services and goods, through the automatedidentification and verification of customers, resulting in significant efficiency gains andultimately lower costs for consumers. People from different jobs of life extract informationfrom these smart cards. Smart cards have the potential benefit to people with the, - right ofprivacy and give users confidence in the trustworthiness of commercial organizations andstate institutions. It can also provide different kinds of facilities to users and as well asorganizations such as access and control. In this paper I have tried to identify the wayssmart card users are facilitated in accessing the control and services of differentorganizations in a better way. I have used different methods for collecting data to identifythe problems associated with smart cards. Then I tried to find out which factors are affectingthe interaction between users and different organizations and creating main problems. In theend, I have given some suggestions for the improvement of interaction between users anddifferent organizations to facilitate them for better control and services as well as accessinginformation.