Cloud computing: Knowledge expectation and reality : Cloud computing: Knowledge expectation and reality

Abstract: As today’s digitalized society constantly evolves, more and more companies andorganizations are transitioning over to using cloud computing solutions. Althoughcloud computing is not a new technology, the field has rapidly grown in the last fewyears alone. The Information Technology department at Uppsala University is one ofthe many institutions that has taken the step forward and has developed a privatecloud system in cooperation with Hewlett-Packard to extend the already extensiveresources the department has to offer their employees. The purpose of this thesiswas to investigate how familiar the employees at the Information Technologydepartment are with the concept of cloud computing and what expectations theymight have on the system. This was done by conducting semi-structured interviews,which were then transcribed and analysed carefully.The results were promising, showing that the respondents knew quite a lot about theconcept of cloud computing and that their expectations of the system are not too farfrom the reality of the system.