ERP Implementation Case Study - Comparative Study Between Governmental and Private ERP Implementation

Abstract: Implementations of ERP-systems are very expensive endeavours and are associated with a high risk of failure. However, the rewards of a successful ERP-implementation are bountiful. Successfully implemented ERP-systems increase the efficiency of internal and external processes, interdepartmental communication, integrity of organisational information and competitiveness. To analyse ERP-implementations this study utilises popular frameworks to achieve insights and deductions. The primary area of research of this study is to compare private businesses’ and governmental entities’ ERP-implementations. The goal is to uncover the differences between two different entities prerequisites, methods, and results. The study is mainly limited to Sweden so Swedish laws that regulate governmental entities are applicable. Thus, the results of this study may not be generalised internationally. The main difference between the two forms of organisations are that the Swedish laws that apply to governmental entities severely limit the options that governmental entities can choose. This leads to unique problems that private businesses are not affected by. The limitations produce problems in the specifications of ERP-systems thus limiting the governmental entities chances to obtain an optimal solution.