Agile Application of the Project Processwithin Software Development : An investigation of the Agile project process, includingchallenges in practical application

Abstract:

With its core in adaptability and change responsiveness, the Agile methodology has become a popular application of the project process within the often volatile environment of today’s software development projects. The Agile methodology emphasizes interaction between project roles over documentation and formal processes. This higher interaction increases the need for functioning information dissemination throughout the entire project process.

The study was carried out at a small sized Swedish IT consultancy firm. The company wished to acquire a project management and planning software tool to support the entire project process and all involved project roles. However, awareness of areas in the project process in need of support was not entirely clear. Therefore, the objective of the study was to investigate the company’s application of the Agile project process and identify potential challenges. Furthermore, the objective was to investigate how a project management and planning software tool can support the Agile project process within software development. The thesis was carried out as an abductive case study, where qualitative data collection methods and literature studies were combined.

As a result from the study, two main conclusions have been drawn. Firstly: requirements engineering, the customer role, communication, and knowledge transfer were concluded as prominent challenges in the project process in need of increased support.

Secondly, a project management and planning software tool can support the project process by: increasing the communication and collaboration abilities, providing holistic and historical project overview, providing a single storage location, and providing structure. Furthermore, the study has also shown that the project management and planning software tool needs to interact with the Agile project process in order to provide successful support. As final contribution, the Interaction model was created. The model visualizes the main areas in which a project management and planning software tool must interact with the Agile process, in order to support the entire project process successfully.