Digital transformation in the healthcare sector: Drivers for adoption of digital healthcare technologies

Abstract: The study explores factors that drive the adoption of digital healthcare technologies. In venturing into this emerging domain of research the study attempts to answer the following research question: What drives the adoption of digital technologies in healthcare?. The research utilizes a mixed-methods design by collecting and analyzing user data on a digital healthcare platform and semi-structured interviews with experts in the field. The study adopts a newly published framework for resistance towards e-health innovations as an analytical lens and is in addition based on related work on technology adoption. The thematic analysis of qualitative data highlights five key themes related to digital technology adoption in healthcare. The themes are discussed in relation to the theoretical framework to answer the research question. The study concludes that drivers for digital technology adoption in the healthcare sector could be attributed to aspects of efficiency, communication, interoperability, EHR and control by addressing barriers towards technology adoption. The goal of the study was to provide insights that could inform policy and practice, and contribute to the growing body of knowledge on digital technology adoption in the healthcare sector.