Customer Usage and User-Experienced Quality of NVDB Bicycle Data

Abstract: The national road database, NVDB, contains data on Swedish roads, streets, bicycle paths, and their attributes. Ensuring good data quality of bicycle data is important since it can help develop the bicycle infrastructure and strengthen the role of cycling in the transport system. The project aimed to investigate the usage and user-experienced quality of the bicycle data in NVDB. One objective was to identify how customers are using the data, to determine if data products, documentation, and distribution are sufficient for the customers’ usage. The project also aimed to identify problems users of NVDB bicycle data are experiencing, regarding availability, interpretability, completeness, and thematic uncertainty. Nine semi-structured interviews with users of NVDB bicycle data were carried out. Five categories of usage were identified: bikeability mapping, development of bicycle networks in built-up areas, development of recreational routes, network analysis, and cartography. The user-experienced problems identified were mainly related to completeness and interpretability.