Essays about: "Articles questionnaire Customer"

Showing result 6 - 10 of 12 essays containing the words Articles questionnaire Customer.

  1. 6. The Impact of National Identity and Culture on Customer Perception of Product Quality; The case of mobile phones in Sweden and Turkey

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Merve Ertekin; Burcak Aydin; [2010]
    Keywords : Culture; product quality perception;

    Abstract : Abstract Date: May 2010 Program: International Marketing (Master’s Program) Authors: Merve Ertekin                                                                  Burcak Aydin                                                                   Tutor: Tobias Eltebrandt Title: The Impact of National Identity and Culture on Customer Perception of Product Quality; ‘The case of mobile phones in Sweden and Turkey’ Problem Statement: How may culture affect the ‘product quality perception’ of consumers? Purpose: What differences can be observed in ‘product quality perception’ of mobile phones in Sweden and Turkey? Method: A quantitative research has been conducted by using both primary and secondary data. Primary data was gathered from distributing questionnaire to Swedish and Turkish university students and secondary data was collected from books, online resources and articles. READ MORE

  3. 7. Building Attractive Quality of Career Service in Library & Learning Resources of University of Borås Based on Kano Theory

    University essay from Högskolan i Borås/Institutionen Ingenjörshögskolan

    Author : Shijie Hao; Mingzi Li; [2010]
    Keywords : attractive quality; kano theory; customer focus; kano questionnaire; PDSA;

    Abstract : The overall objective of this thesis work is to seek current and potential attractive quality of the career service of Library and Learning Resource in University college of Borås (HB), and try to make students know and experience the career service on their own initiative.First objective is the evaluation and assessment of the current quality work of career service. READ MORE

  4. 8. Marketing plan for Onepair : e-commerce for selling socks

    University essay from Institutionen för ekonomi

    Author : Elin Svensson; [2009]
    Keywords : marketing plan; e-commerce; socks;

    Abstract : Aim: During the second quarter of 2008, e-commerce increased with 21,1% compared to the same period 2007. The most popular products were books, cd’s, clothes and electronics. The reason why the turnover kept increasing for e-commerce while the traditional market was facing an unstable period was the new solutions possible on the web. READ MORE

  5. 9. The Impact of Customer Care on Experiences in Service Quality Delivery(a case study of Labadi Beach Hotel-Ghana)

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Akpabli Hanyabui; Uche Ossai; [2008]
    Keywords : The Impact of Customer Care;

    Abstract : ABSTRACT COURSE: Bachelor Thesis in Business Administration 15 ECTS AUTHORS: Ossai Uche, (21st March 1980), Västerås. Prosper Akpabli Hanyabui, (17th March 1980), Västerås. READ MORE

  6. 10. E-Business Modeling : A Case Study with IKEA

    University essay from Internationella Handelshögskolan

    Author : Pinar Karabatak; Anyinke Nkongtendem Ndobegang; Kingsley Kwabena Amankwaah; [2006]
    Keywords : E-Business Modeling; Business Modeling; Change Management;

    Abstract : E-business modeling is a concept that has several components and can be designed based on different combinations of them. Furthermore, it is a concept that is vulnerable to changes as it is associated with technology, which is developing rapidly day by day. READ MORE