Essays about: "Case Study for toyota way"

Showing result 11 - 15 of 16 essays containing the words Case Study for toyota way.

  1. 11. Applying lean philosophy to the redesign of service delivery process : A case study in the telecommunication industry

    University essay from KTH/Industriell ekonomi och organisation (Inst.)

    Author : yue zhu; [2012]
    Keywords : Lean; service process; value; waste; VSM; Optimization Focus Matrix;

    Abstract : Lean is an umbrella term for a powerful combination of techniques to maximize customer value by minimizing waste and achieving continuous flow through a sustainable culture of continuous improvement. The term ―lean is used in the U.S. for what was originally created as the "Toyota Production System" by the Japanese carmaker. READ MORE

  2. 12. The Use of eCRM to Enhance Customer Relationship : The Case of Toyota Mahanakorn

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Mingruedee Mettagarunagul; Pensiri Puengprakiet; [2011]
    Keywords : Electronic Customer Relationship Management eCRM ; CRM technology; eCRM key factors; Key factors; impact of eCRM; eCRM performance; eCRM concept; eCRM key factor relationship; eCRM practice;

    Abstract : Many organizations are familiar with using CRM (Customer relationship management) to manage and enhance the customer relationship. Good customer relationship can bring great benefits and a competitive advantage to organization. READ MORE

  3. 13. The Use of eCRM to Enhance Customer Relationship: The Case of Toyota Mahanakkorn

    University essay from Akademin för hållbar samhälls- och teknikutveckling

    Author : Pensiri Puengprakiet; Mingruedee Mettagarunagul; [2011]
    Keywords : eCRM; impact of eCRM; eCRM performance; relationship of eCRM; eCRM practice;

    Abstract : Many organizations are familiar with using CRM (Customer relationship management) to manage and enhance the customer relationship. Good customer relationship can bring great benefits and a competitive advantage to organization. READ MORE

  4. 14. Lean in a financial service context

    University essay from

    Author : Sebastian Lindqvist Rehn; Mathias Ericsson; [2010]
    Keywords : ;

    Abstract : Constantly changing market conditions puts greater demands on companies to focus more on customers and what actually adds value to them. Lean production has during the last decades had a great impact within the manufacturing industry, creating a whole new competitive advantage if mastered. READ MORE

  5. 15. Strategic Business Intelligence at Toyota Material Handling Europe

    University essay from Institutionen för informationsteknologi

    Author : Jon-Erik Olsson; Jimmy Sandell; [2008]
    Keywords : ;

    Abstract : Business Intelligence (BI) is as an academic subject a rather unexplored research field and within the business context, BI leads an ambivalent existence. BI is foremost used either as a term capturing other intelligence terms or as a denotation for decision-support systems. READ MORE