Essays about: "Definition of customer service"

Showing result 1 - 5 of 26 essays containing the words Definition of customer service.

1. 1. Exploring Environmentally Sustainable Last-Mile Deliveries in Sweden

   University essay from Lunds universitet/Teknisk logistik

   Author : Emelie Ehrensvärd; Clara Wilhelmsson; [2023]
   Keywords : Last-mile delivery; E-retailer; Sustainable last-mile delivery; Environmentally sustainable last-mile delivery; Technology and Engineering;

   Abstract : Last-mile delivery is the part of the e-commerce supply chain that is the least efficient in terms of cost, time, and environmental impact. As e-commerce is expected to keep growing, this puts pressure on last-mile deliveries to reduce their environmental impact if Sweden is to reach its environmental goals for 2045. READ MORE

3. 2. A Novel Approach to Describe EdgeCloud SLA using TOSCA

   University essay from Blekinge Tekniska Högskola/Institutionen för datavetenskap

   Author : Sivakishan Atal Bihari BEESA; [2021]
   Keywords : TOSCA; SLA; Decentralized marketplace; SLA definition languages; Edge cloud; Blockchain; Hyper ledger fabric blockchain; Nubo; SLA management.;

   Abstract : Nubo is a broker-less and decentralized edge cloud marketplace that provides APIexposure for integration between entities of the marketplace, i.e., service providers and customers of edge cloud. The core functionalities of this marketplace are implemented by using Hyperledger Fabric blockchain. READ MORE

4. 3. Incentive models to improve the installation service of solar panels - a Case Study at E.ON New Solutions

   University essay from Lunds universitet/Teknisk logistik

   Author : Beata Gynnerstedt; Anneli Håkansson; [2021]
   Keywords : Incentive model; buyer-supplier-customer service triad; service contracting; incentives in contracts; Technology and Engineering;

   Abstract : Background The importance of services is increasing, and companies need well-developed service contracts to ensure the service providers perform at a satisfying level. In contracts, performance-dependent rewards (incentives) can be used to stimulate the agent to act desirably. This master thesis focuses on E. READ MORE

5. 4. Designing Business Models of Tomorrow : Exploring the Expansion of Cleantech-as-a-Service through an Agile approach

   University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

   Author : Sofia Gudmundsson; Anaïs Lachini; [2021]
   Keywords : Digital Entrepreneurship DE ; Digital Business Model DBM ; Born Digitals BDs ; Digital Sustainability; Sustainable Software; Dynamic Capabilities; Agility; Agile internationalization; Cleantech; Ecosystems;

   Abstract : Background: Three mega trends are profoundly changing today’s market dynamics; climate change, digitalization, and globalization. The increasing interconnectivity and omnipresence of digital technologies are blurring the boundaries of the physical and virtual reality, implying a shift in how digital companies create value and internationalize. READ MORE

6. 5. Enabling Business Transformation through Servitization: The role of Open Innovation and Collaboration Strategies in Commercial Real Estate - A multiple Swedish businesses empirical analysis

   University essay from Göteborgs universitet/Graduate School

   Author : Matteo Consiglio; [2020-07-22]
   Keywords : Servitization; Commercial Real Estate; Open Innovation; Collaboration; Business transformation; Product-service-systems;

   Abstract : Commercial real estate industry is undergoing some major transformations that are disrupting its traditional dynamics and imposing to companies a proactive response. Technological advancements, new business models and changing in client needs create the conditions to reorient the solutions towards a more complete customer experience by providing services aiming to solve the complex user’s problems. READ MORE