Essays about: "Measuring services quality"

Showing result 1 - 5 of 46 essays containing the words Measuring services quality.

  1. 1. Exploring the influence of ICT on Financial Inclusion and Mobile Money Services in Sub-Saharan Africa

    University essay from Göteborgs universitet/Institutionen för nationalekonomi med statistik

    Author : Noa Almfors; Klara Stenman; [2023-07-10]
    Keywords : Sub-Saharan Africa; Financial Inclusion; Information and Communication Technology; Internet; Mobile Money;

    Abstract : This thesis investigates the influence of two types of Information and Communication Technologies (ICT), internet and mobile phones, on Financial Inclusion (FI) and Mobile Money Mobile Money (MM) adoption in 24 Sub-Saharan African countries in the last decade. A unique feature of this research is the incorporation of an index measuring financial inclusion, developed specifically for this study. READ MORE

  3. 2. Asserting password crackers ability to target Swedish passwords : An analysis

    University essay from Linköpings universitet/Institutionen för datavetenskap

    Author : Casper Jensen; [2023]
    Keywords : cyber security; passwords; it-security; swedish passwords;

    Abstract : In today's digital world, passwords are the keys that unlock our online lives, keeping our social media, financial accounts, and streaming services secure. Unfortunately, this makes password information a prime target for hackers, who can gain access to our entire digital existence. READ MORE

  4. 3. SMARTQUAL LITE : Assessing the Property Management’s Technological Service Quality of Office Buildings in Stockholm

    University essay from KTH/Fastighetsföretagande och finansiella system

    Author : David Lindström; [2023]
    Keywords : PropTech; Smart Buildings; Smart Real Estate; Property Management; Service Quality; Customer Experience; Tenant Satisfaction; PropTech; Smarta byggnader; Smarta fastigheter Fastighetsförvaltning; Servicekvalitet; Kundupplevelse Hyresgästnöjdhet;

    Abstract : This master's thesis presents the development of a conceptual model, SMARTQUAL LITE, designed to measure and evaluate the quality of services delivered by smart buildings. The purpose of this research is to provide a foundation for a comprehensive service quality model, SMARTQUAL, enabling smart building service providers to enhance their service offerings and effectively meet tenant demands. READ MORE

  5. 4. Developing an Infrastructure Index in Accordance with Investor Expectations

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Ludvig Frykholm; Jacob Toresson; [2022]
    Keywords : infrastructure; infrastructure investments; infrastructure index; infrastructure asset class; index methodology; listed equity market; infrastruktur; infrastrukturinvesteringar; infrastrukturindex; infrastruktur som tillgångsklass; indexmetodik; aktiemarknad;

    Abstract : Infrastructure consists of facilities and services that are considered essential to the functioning and economic productivity of society (Preqin, 2022). The rapid economic growth over the past decades has led to an increase in the demand for fundamental functions such as energy, telecommunications, and transportation. READ MORE

  6. 5. The intraspecific drought tolerance of Betula pendula Roth. : ecotypic aptitude as tree selection criteria for the urban landscape

    University essay from SLU/Dept. of Plant Breeding (from 130101)

    Author : Simon Hannus; [2021]
    Keywords : Betula pendula; clinal variation; drought tolerance; ecosystem services; ecotypes; potential evapotranspiration; turgor loss point; urban forestry; urban resilience; urban tree selection;

    Abstract : The ecosystem services provided by urban trees are substantial contributors to the quality of urban living, and their environmentally regulating capabilities are increasingly regarded as integral in order to efficiently secure urban resilience, by ameliorating the human and material impacts of extreme weather events. However, current trends of urban development presents challenges of how to preserve urban greenery ecosystem functioning, particularly in light of the ongoing climate change; which also has brought forth the importance of taxonomically diverse urban forests, to mitigate risks of catastrophic tree loss associated with these conditions. READ MORE