Essays about: "Mian Abbas Ahmad"

Found 1 essay containing the words Mian Abbas Ahmad.

  1. 1. Guidelines for ITIL Implementation : A Framework for IT Service Management

    University essay from Högskolan i Jönköping/IHH, Informatik

    Author : Muhammad Imran Assad; Mian Abbas Ahmad; [2015]
    Keywords : ITIL; ITSM; IT Service Management;

    Abstract : Information Technology Infrastructure Library (ITIL) is the most popular andthe influential framework for IT Service Management (ITSM). It is used for ITgovernance, management and control of IT services. It comprises of definedand best practices, developed in 1980’s by British Government Central ComputerTelecommunication Agency. READ MORE