Essays about: "Muhammad Imran Assad"

Found 1 essay containing the words Muhammad Imran Assad.

  1. 1. Guidelines for ITIL Implementation : A Framework for IT Service Management

    University essay from Högskolan i Jönköping/IHH, Informatik

    Author : Muhammad Imran Assad; Mian Abbas Ahmad; [2015]
    Keywords : ITIL; ITSM; IT Service Management;

    Abstract : Information Technology Infrastructure Library (ITIL) is the most popular andthe influential framework for IT Service Management (ITSM). It is used for ITgovernance, management and control of IT services. It comprises of definedand best practices, developed in 1980’s by British Government Central ComputerTelecommunication Agency. READ MORE