Essays about: "SRP"

Showing result 1 - 5 of 28 essays containing the word SRP.

  1. 1. After-Market Spare Parts Forecasting at Sandvik Stationary Crushing & Screening

    University essay from Lunds universitet/Produktionsekonomi

    Author : Artur Jusopov; Arian Marofkhani; [2022]
    Keywords : Forecasting; Intermittent Demand; Spare Parts; After-Market; Crostons; Exponential Smoothing; Hierarchical Forecasting; Technology and Engineering;

    Abstract : Title: After-Market Spare Parts Forecasting at Sandvik Stationary Crushing & Screening. Authors: Arian Marofkhani and Artur Jusopov Supervisors: Professor Gudrun Kiesmüller, Lund University, Faculty of Engineering, Division of Production Management. Macarena Ribalta, Planning & Logistics Manager, Sandvik Stationary Crushing & Screening. READ MORE

  3. 2. Reaching the Service Recovery Paradox : Using the Anchoring Effect to Reduce Required Monetary Compensation

    University essay from Högskolan i Gävle/Avdelningen för ekonomi

    Author : Jesper Björkman; Nathalie Kron; [2022]
    Keywords : service failure; service recovery; service recovery paradox SRP ; anchoring effect; cognitive bias;

    Abstract : Aim: When service failures occur, companies must use service recovery actions to recover customer satisfaction. The service recovery paradox refers to the paradox which occurs when a customer is more satisfied after successful service recovery, than they would have been if no failure had occurred. READ MORE

  4. 3. The role of bed sediments for sorption of phosphorus in remediated ditches in Sweden

    University essay from SLU/Dept. of Soil and Environment

    Author : Linus Holgersson; [2022]
    Keywords : Phosphorus; Two-stage ditch; Equilibrium phosphate concentration; Phosphorus retention; Eutrophication; Soluble reactive phosphorus;

    Abstract : Human activities have increased nutrient losses to agricultural ditches and streams, including phosphorus. Phosphorus leakage leads to a worsening of water quality in downstream ecosystems, including lakes and seas. In addition, higher phosphorus concentrations lead to eutrophication, which negatively affects aquatic systems. READ MORE

  5. 4. Where Service Recovery Meets its Paradox : A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry

    University essay from Högskolan i Gävle/Företagsekonomi

    Author : Andreas Edström; Beatrice Nylander; [2021]
    Keywords : service failure; service recovery; service recovery paradox; service recovery hotel industry; customer satisfaction;

    Abstract : Title: Where Service Recovery Meets its Paradox - A search for the level of Service Recovery required for the Service Recovery Paradox to occur in the Hotel Industry  Level: Student thesis, final assignment for Bachelor Degree in Business Administration  Author: Beatrice Nylander & Andreas Edström  Supervisor: Patrik Sörqvist  Date: 2021 – June  Aim: The purpose of this study was to, within the hotel industry, investigate at what level of service recovery the service recovery paradox will come into existence.  Method: Two surveys have been conducted where 190 respondents were introduced to a scenario- based service failure in the hotel industry. READ MORE

  6. 5. Supersonic Retro Propulsion Flight Vehicle Engineering of a Human Mission to Mars

    University essay from Luleå tekniska universitet/Rymdteknik

    Author : Hanna Marklund; [2019]
    Keywords : Supersonic retro propulsion; SRP; Mars; Human mission; Inflatable heat shield;

    Abstract : A manned Mars mission will require a substantial increase in landed mass compared to previous robotic missions, beyond the capabilities of current Entry Descent and Landing, EDL, technologies, such as blunt-body aeroshells and supersonic disk-gap-band parachutes. The heaviest payload successfully landed on Mars to date is the Mars Science Laboratory which delivered the Curiosity rover with an approximate mass of 900 kg. READ MORE