Essays about: "customer information form"

Showing result 6 - 10 of 120 essays containing the words customer information form.

  1. 6. Exploring loyalty within car subscriptions, in the case of Care by Volvo - How can brand communities and social bonds be used to increase Millennials’ customer loyalty in the car subscription business model?

    University essay from Göteborgs universitet/Graduate School

    Author : Aya Allali; Feiwei Lu; Heidi Botic; [2022-08-04]
    Keywords : Car subscriptions; Care by Volvo; Millennial consumers; loyalty; brand communities; social bonds on social media;

    Abstract : Introduction: Subscription is a fairly new phenomenon, with several arising innovations. One of these innovations is Care by Volvo. This business model counters ownership of cars to accessibility to cars, which several generations also seem to do. One of these generations are millennials which are the focus of this study. READ MORE

  3. 7. Realising advanced Enterprise system Affordances: A single-case study of a CRM-system implementation at a technology consultancy company

    University essay from

    Author : Oscar Antonsson; Sebastian Olsson; [2022-06-22T09:13:07Z 2022-06-22T09:13:07Z 2022 2020]
    Keywords : Affordance theory; affordance actualisation; Customer relationship management; ; CRM-system; Enterprise system implementation; Technology adoption;

    Abstract : Enterprise systems offer organisations great action potentials (Affordances), however, getting employees to use the systems to their full potential is a lengthy process which is challenging for organisations. While previous studies have focused on strategic success factors from implementers point of view, less emphasis has been put on the perspective of users and how the envisioned affordances of the enterprise systems are actualised in practice. READ MORE

  4. 8. Consumption patterns in low voltage grid : An investigation into typical customers

    University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronik

    Author : Elias Boethius; [2022]
    Keywords : ;

    Abstract : The climate crisis is more prevalent today than ever before. Many see a clean, carbonfree, electrification as a must if we are to turn this challenge around. Because more andmore of society runs on electricity there has never been a bigger need for an efficientpower grid. READ MORE

  5. 9. Assessing Efficiency and Cognitive Load in Form Navigation for Operators in Combat Management Systems

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Omid Mircoram; Niklas André; [2022]
    Keywords : ;

    Abstract : In naval warfare, warships often need to perform several tasks simultaneously in an unpredictable fast-paced environment. Combat-related tasks are performed by operators in a Naval Combat Management System (NCMS). The challenging environment places high demands on the operators’ ability to work efficiently. READ MORE

  6. 10. How does Generation Z experience digital customer service? : Exploring customer trust toward chatbots in European countries.

    University essay from Umeå universitet/Företagsekonomi

    Author : Anika Oudejans; David Rezkallah Hanna; [2022]
    Keywords : chatbot; customer experience; customer trust; customer expectation; customer service.;

    Abstract : Background: The concept of the chatbot has been around for nearly 60 years. However, service providers have recently increased the integration of chatbots in distinct industries due to the growth in digitalization and advanced technology. Not only that, chatbots can support service providers in becoming more efficient and reducing overhead costs. READ MORE