Essays about: "customer service reports"

Showing result 1 - 5 of 39 essays containing the words customer service reports.

  1. 1. Double-Sealing Recycled Paper Parcels in Sustainable Marketing & Consumer Decision-Making Factors. : The case Study of PostNord Logistics and Customers.

    University essay from Umeå universitet/Företagsekonomi

    Author : Abel Kebede; Zunair Shafique; [2023]
    Keywords : Sustainability; Circular Economy; Recycled Paper Parcels; Double Sealing Recycled Paper Parcels; Peer group Pressure; Social Media Influence; Educational Level; Age and Income;

    Abstract : Abstract: - This Master’s Thesis explains the relevancy of sustainable marketing, sustainability, e-commerce, circular economy of recycled paper packaging in the correlation of consumer perception, consumer decision making factors towards recycling and sustainability benefits. Although the paper discusses sustainable marketing in a circular economy aspect potential in regards to recycled paper parcels, the research will mainly focus on the postal carrier company named PostNord based in Nordic countries; the paper will emphasise how the double-sealing recycled paper could increase the number of customers and sustainability ofthe company and consumer perception towards these type of packaging as a parcel. READ MORE

  2. 2. The Impact of Sustainability Terminologies of Swedish Manufacturing Companies on Consumer Perception : A Mono-Method Quantitative Study

    University essay from Umeå universitet/Företagsekonomi

    Author : Sarafat Hossain; Liana Hakobyan; [2022]
    Keywords : sustainability terminologies; branding; brand messaging; manufacturing; sustainable manufacturing; customer perception; Sweden;

    Abstract : Sustainability has fast evolved in business practices, and yet its meaning is often elusive and ambiguous. The component of sustainability is playing an important role in the company’s brand positioning. The popularity and the importance of sustainability in business operations and business representation are still rapidly growing. READ MORE

  3. 3. Decreasing the Load on Manual Service Support by Improving the Confirmation Process in a Web-based Issue Reporting System

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Fredilyn Villarin; [2021]
    Keywords : Confirmation process; expectation-confirmation theory; issue reporting; PropTech; web-based customer support systems; web-based service;

    Abstract : There is currently a digital revolution in the real estate industry. Property technology, or PropTech is seeing new startups emerge in a rapid rate. The management of real estate assets is an area that PropTech is currently digitalizing, and part of it is facilitating tenant communication and property maintenance. READ MORE

  4. 4. Cascading Loop Creation : a case study of how digitalisation brings fashion retail product service systems, business partners, and customers together.

    University essay from Högskolan i Borås/Akademin för textil, teknik och ekonomi

    Author : Ellen Feist; [2021]
    Keywords : Cascading Garment Flow; Product Service Systems; Customer and Business Partner Involvement; Digitalisation; Sustainable Performance; Fashion Retail.;

    Abstract : Background – Circular economy (CE) is gaining more and more importance in research, based on the great desire to change the linear fashion economy to a circular. A Product Service System (PSS) can contribute to the achievement of CE, as PSSs, such as take-back or repair services, bring back the garments to the fashion retail company into the CE. READ MORE

  5. 5. Waste diagnostic - A caste study of a company’s waste management

    University essay from KTH/Skolan för kemi, bioteknologi och hälsa (CBH)

    Author : Samuel af Ugglas; [2020]
    Keywords : Waste management; waste minimization; sustainability; circular economy; avfallshantering; avfallsminimering; hållbarhet; cirkulär ekonomi;

    Abstract : This case study of the waste management at a pharmaceutical company investigates the current situation and possible improvements for future work in terms of amount of waste generated, treatment methods and economy. The scope of the project was to assess all current waste streams from the everyday activities and find potential areas for improvement. READ MORE