Essays about: "e-Service s"

Showing result 1 - 5 of 16 essays containing the words e-Service s.

1. 1. The effect of e-service quality on customer's e-satisfaction in online apparel stores : Within the Swedish context

   University essay from Jönköping University

   Author : Linnea Olofsson; Linn Andersson Karlström; [2022]
   Keywords : E-service quality; E-S-QUAL; Apparel; E-satisfaction; Online shopping; E-commerce;

   Abstract : In recent years, e-commerce has become an essential part of the global retail framework. The retail industry has undergone an essential conversion due to the rise of the Internet and the ongoing development of digitalization. READ MORE

3. 2. Type of online sales channel as a determinant of consumers’ perception of its e-service quality : An experimental study of Generation Y on the e-commerce market

   University essay from Jönköping University/Internationella Handelshögskolan

   Author : Agnieszka Maria Kozakiewicz; Lisa Lienstromberg; [2022]
   Keywords : e-commerce; e-service quality; online sales channels; consumer behaviour;

   Abstract : With the growing popularity of e-commerce, this market has become highly competitive, prompting companies to develop an appropriate strategy. As it turned out, focusing on e-service quality is the key and most competitive strategy in this market. READ MORE

4. 3. Redesigning the user experience in a public organisation : The case of the Swedish Tax Agency’s e-service ”Skattekonto”

   University essay from Umeå universitet/Institutionen för datavetenskap

   Author : Matilda Bankel; [2022]
   Keywords : ;

   Abstract : Public e-services are often synonymous with being frustrating to use. The reason for this is that state-run electronic services (e-services), such as the ones run by the Swedish Tax Agency (Skatteverket), are expected to be intuitive, innovative, and easy to use. READ MORE

5. 4. A Novel Approach to Describe EdgeCloud SLA using TOSCA

   University essay from Blekinge Tekniska Högskola/Institutionen för datavetenskap

   Author : Sivakishan Atal Bihari BEESA; [2021]
   Keywords : TOSCA; SLA; Decentralized marketplace; SLA definition languages; Edge cloud; Blockchain; Hyper ledger fabric blockchain; Nubo; SLA management.;

   Abstract : Nubo is a broker-less and decentralized edge cloud marketplace that provides APIexposure for integration between entities of the marketplace, i.e., service providers and customers of edge cloud. The core functionalities of this marketplace are implemented by using Hyperledger Fabric blockchain. READ MORE

6. 5. Leadership and Responsibility towards the key stakeholders of Municipally Owned Corporations : how organisational ambidexterity mediate the relationship between performance drivers and MOCs performance in Sweden

   University essay from Högskolan Kristianstad/Fakulteten för ekonomi

   Author : Mishael Amo-Mensah; Benjamin Ofei; [2020]
   Keywords : Public governance; managerial autonomy; managerial relationship; service quality; human resource performance and organisational ambidexterity;

   Abstract : Municipally Owned Corporations (MOCs) have several interest groups because they are established to serve the public interest. These stakeholders including citizens expect MOCs to deliver high-quality service. MOCs, on the other hand, need to attract and retain the best talents to pursue their mandate. READ MORE