Essays about: "e-satisfaction"

Showing result 16 - 18 of 18 essays containing the word e-satisfaction.

  1. 16. E-loyalty in fashion e-commerce : an investigation in how to create e-loyalty

    University essay from Institutionen för marknadsföring (MF)

    Author : Ellinor Hansen; Erika Jonsson; [2013]
    Keywords : e-commerce; e-loyalty; e-satisfaction; e-trust; e-service quality; online fashion industry;

    Abstract : The e-commerce is growing among customers and also the companies are more active online. One industry that focuses on customer experience is the online fashion industry. In Sweden, the half of the population has at some time shopped clothes and footwear online. READ MORE

  2. 17. A study about e-loyalty using the Bagozzi framework

    University essay from Institutionen för marknadsföring (MF)

    Author : Louise Åberg; Tam Pham; Johan Tomsfelt; [2013]
    Keywords : E-commerce; E-loyalty; Bagozzi Framework;

    Abstract : Purpose - The aim of this study is to explain two relationships: between e-loyalty and the emotional responses (e-trust and e-satisfaction) and between these emotional response and the appraisals (e-service quality and e-reputation). Method – The quantitative approach and survey method were used in this study. READ MORE

  3. 18. Industrial Food Quality - Policy and Management in Favour of Sustainable Development. A study of the French food sector

    University essay from Lunds universitet/Internationella miljöinstitutet

    Author : Anna Linnea Roslund; [2005]
    Keywords : food quality; voluntary instruments; sustainable development; Environmental studies; Miljöstudier; Earth and Environmental Sciences;

    Abstract : The report, designed for interested parties of the industrial food industry in France, is founded on three research questions inspired by literature studies of sustainable development, management of corporate social responsibility, industrial food production and food product quality. The research questions search for the identification and explanation of critical categories of concern relevant for addressing in industrial food quality policies in favour of sustainable development, the role of management tools (i. READ MORE