Essays about: "e-satisfaction"

Showing result 11 - 15 of 18 essays containing the word e-satisfaction.

1. 11. The Role of Motivational Factors and Gender on E-Satisfaction : A Comparison of Sweden and Germany

   University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

   Author : Irma Ondracek; [2016]
   Keywords : ;

   Abstract : Through the past decades online shopping has become a big part of today’s societies. This has to do with consumers adapting to a modern world where purchasing products and services online has become normal. READ MORE

3. 12. E-Loyalty : On the Differences between Single-Brand E-Retailer and Multi-Brand E-Retailer

   University essay from Högskolan i Borås/Institutionen Textilhögskolan

   Author : JOSEPHINE SCHULZE; [2015]
   Keywords : E-Loyalty; Multi-brand; E-Satisfaction; E-Commerce;

   Abstract : The purpose of this study is to examine the differences in the extent of customer e-loyalty between the two fashion e-commerce formats single-brand and multi-brand e-retailer. A quantitative research was conducted by means of an electronic questionnaire examining different factors influencing e-loyalty as well as e-loyalty directly. READ MORE

4. 13. E-loyalty: A quantitative study in a high involvement market

   University essay from Linnéuniversitetet/Institutionen för marknadsföring (MF)

   Author : Ruben Grönevik; Joakim Jörgensen; Pontus Sandberg; [2015]
   Keywords : ;

   Abstract : Purpose: The purpose of this study is to explain the relationship between e-satisfaction and eloyalty, the relationship between e-trust and e-loyalty, as well as the relationship between convenience and e-loyalty in a high involvement market. Hypotheses: H1: E-satisfaction is positively related to e-loyalty in a high involvement market. READ MORE

5. 14. Showroom the Future of Online Fashion Retailing 2.0 : Enhancing the online shopping experience

   University essay from Akademin för textil, teknik och ekonomi

   Author : Sandra Eneh; [2015]
   Keywords : showroom; online shopping; return; e-satisfaction; e-trust; e-service quality online purchase decision-making; product evaluation;

   Abstract : The following have been rectified in response to previous evaluation by examiner Olof Bruninge. -We have solely chosen qualitative methods in data collection and analysis by making use of data gathered from focus group workshop. The findings have been coded and analysed descriptively. READ MORE

6. 15. The Effect of the Customer Offer on the Make-or-Buy Decision in E-Commerce -A TCE Perspective

   University essay from Göteborgs universitet/Företagsekonomiska institutionen

   Author : André Schottenius; Patrick Person; [2013-06-14]
   Keywords : Transactional Cost Economics; Inter-organizational relationships; Trust; e-commerce; e-satisfaction;

   Abstract : Background and problem: Studies show a growth of outsourcing in recent years and the retailers in the relatively young industry of e-­‐commerce have great possibilities to buy services from external companies, without it being noticed. This is why this thesis studies the make-­‐or-­‐buy decision for these companies. READ MORE