Essays about: "information technology for bank"

Showing result 16 - 20 of 114 essays containing the words information technology for bank.

  1. 16. Digitalization of the customer experience in banking Use of AI and SSTs in complex/sensitive tasks: pre-collection

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : Naz Gizem Karahanli; Johannes Touma; [2021]
    Keywords : digital transformation; digitalization; customer experience; self-service technologies; AI; precollection; sustainable digitalization; ethical coding;

    Abstract : The digital revolution is changing the banking industry, and how banks create value and deliver services to their customers. Customer experience becomes the main pillar of digitally transformed banks through self-service technologies (SSTs) and the use of artificial intelligence (AI); the research focus of this study is to explore the impact of those modern technologies when dealing with sensitive information and emotional encounters in the banking sector. READ MORE

  3. 17. Can improved usability increase the user experience of digital advising?

    University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronik

    Author : Sara Dimow; [2021]
    Keywords : Usability; User Experience; Digital Advising; Customer Journey;

    Abstract : Starting a business is a massive undertaking. It can feel complicated and difficult to know where to start. A common take-off can be to look up information on the internet. It is also possible to get information on how to start a business from the bank, which is a credible source. READ MORE

  4. 18. Exploring the role of technology in innovative social business models

    University essay from KTH/Skolan för industriell teknik och management (ITM)

    Author : JULIA HEDE MORTENSEN; [2021]
    Keywords : ;

    Abstract : Business models in all industries are being disrupted by advanced technology (Morrar et al., 2017). This technological shift has the potential to create a more inclusive, global society (Tarik et al., 2020). READ MORE

  5. 19. Contemporary Online Banking Fraud in Norway : A case study

    University essay from Linnéuniversitetet/Institutionen för informatik (IK)

    Author : Daniel Weenås Aspvik; Preben Weenås Aspvik; [2020]
    Keywords : E-banking fraud; Fraud prevention; Fraud techniques; Internet Banking; Internet fraud; Informatics; Information systems; Norway; Online banking fraud; Online security;

    Abstract : Banks are currently battling rising of fraudulent activities as it damages their relationship with their customers. Online banking fraud is decreasing trust and confidence among the customers and decreasing operating performance and increasing cost for the banks. READ MORE

  6. 20. Knowledge Sharing in the Internal Audit Department

    University essay from Högskolan Dalarna/Företagsekonomi

    Author : Hassan Jaber; Enock Nana Mensah; [2020]
    Keywords : Knowledge Sharing; Internal Audit; Reputation; Power Distance; Individualistic; Trust; Rewards; Organizational Structure; Information technology; and Personality;

    Abstract : Aim: This study aims to investigate the factors that affect the practices of effective knowledge sharing in the Middle East region. Method: The research paper is based on a single case study about the internal audit department in a commercial Lebanese bank. Qualitative research methods have been applied which included semi-structured interviews. READ MORE