Essays about: "interpersonal interaction"

Showing result 21 - 25 of 42 essays containing the words interpersonal interaction.

  1. 21. Chinese Cross-Border Online Shopping through Agents from Sweden –An Exploratory Study of the Determinants of

    University essay from Göteborgs universitet/Graduate School

    Author : Lei Yu Jiang; Nicole Kungel; [2017-06-30]
    Keywords : China; Sweden; cross-border online shopping; Daigou; customer satisfaction; repurchase intention; trust; country image; perceived social value; susceptibility to interpersonal influence;

    Abstract : This study focuses first on identifying the main characteristics of the seldom researched particular type of Chinese cross-border online shopping, Daigou, in which Chinese consumers purchase foreign products through commercial-oriented agents living abroad (Sweden in our study). Such findings came from a series of pre-studies including interviews with two agents in Sweden and two customers in China, non-participant observations of the two agents’ WeChat1 accounts, and netnographical investigation of customer feedbacks on one agent's Taobao2 online shop. READ MORE

  2. 22. Customer's perception of Neuro-Linguistic Programming (NLP) techniques in sales communication

    University essay from

    Author : Emil Olsson; Johan Rexmyr; [2017]
    Keywords : ;

    Abstract : Brick and -mortar stores and its sales personnel have gained incomparable competition when it comes to influencing customers purchase intentions after internet provided customers with online shopping and indefinite access to product knowledge. However, we now value human interaction more, but are the trust towards the traditional salesperson increasingly questioned? Have the times arrived for a focus shift in current sales communication praxis from strictly informative to holistic interpersonal interactions? An approach that claims itself a guru in human interaction is Neuro-Linguistic Programming (NLP) which contains instructions to finding people's preferred way of communicating and how we can use those insights to influence others and ourselves at subconscious levels. READ MORE

  3. 23. 'Animals kill, that's how the world works' : the role of neutralisation and affirmation techniques in the discourse of animal product consumption

    University essay from SLU/Dept. of Urban and Rural Development

    Author : Tea Tawast; Therese Åhlvik; [2017]
    Keywords : neutralisation theory; neutralisations; affirmations; animal product consumption; dialogism; dialogical discourse analysis; topoi; structuration dialectic;

    Abstract : Despite the fact that the consumption of animal products gives rise to a number of negative environmental externalities, global consumption keeps increasing. Previous research has applied neutralisation and affirmation theory in order to understand (dis)engagement in pro-environmental behaviour, typically with a focus on the individual user of such discursive justification strategies. READ MORE

  4. 24. “Rule no.3: Never raid with pants on.” : An Anthropological Study of Communication, Co-Operation and Friendship in the ’Virtual’ World of Warcraft

    University essay from Uppsala universitet/Institutionen för kulturantropologi och etnologi

    Author : Isabell Haraldsson; [2017]
    Keywords : Online gaming; World of Warcraft; virtual worlds; online-culture; communication; social structure; social organisation; homo ludens; gamer culture;

    Abstract : The significance of technology and technological devices in the modern western society is steadily expanding, and affecting how the consumers of these products interact with one another. Both through these devices, but also how they interact without them the importance of studying these forms of interaction is therefore of rising significance. READ MORE

  5. 25. Ethnic Diversity, a Desolation Row for Interpersonal Trust?

    University essay from Lunds universitet/Nationalekonomiska institutionen

    Author : Jonas Lundstedt; Simon Nissling; [2016]
    Keywords : Local trust; General trust; Ethnic diversity; Business and Economics;

    Abstract : In this paper we will investigate whether the ethnic composition of a county affects their trust. More specifically we will answer the question: does the ethnic composition affect the level of trust in Sweden and are there any specific factors that increase this effect? In order to do this we use data on Swedish citizens from the year 2001 to the year 2012. READ MORE