Essays about: "service culture"

Showing result 6 - 10 of 274 essays containing the words service culture.

  1. 6. From the Beach to the Sahara - A qualitative study of junior management consultants' identity work between billable projects

    University essay from Handelshögskolan i Stockholm/Institutionen för företagande och ledning

    Author : Oscar Holmbergh; Jakob Hägglund; [2023]
    Keywords : Young Professionals; Professional Service Firms; Management Consulting; Underutilization; Identity;

    Abstract : The recent economic downturn has largely affected businesses around the world, resulting in decreased demand for management consultancy services. In combination with recent years' aggressive hiring strategies, this has put many junior management consultants in a position where their utilization rates have plummeted and time between billable projects has increased notably. READ MORE

  3. 7. A Qualitative Analysis of the Impact of Artificial Intelligence (AI) Adoption (Focusing on Machine Learning (ML)) on the Organizational Capabilities of the Telecom Industry in Sweden and Finland

    University essay from Blekinge Tekniska Högskola/Institutionen för industriell ekonomi

    Author : Neeraj Verma; [2023]
    Keywords : AI; R D; Industry 4.0; Qualitative Analysis; Innovation; Machine Learning; Business Performance; People and Culture; Process and Organization; Telecom; Technology.;

    Abstract : The German government's "Industry 4.0" paradigm transforms technology application across domains using real-time data and connectivity. The telecom sector's reliance on digital, software-driven infrastructure for real-time data and connectivity is paramount. READ MORE

  4. 8. Being Offered an Alternative to Prosecution: The Lived Experience of General Aviation Pilots and Prosecutors

    University essay from Lunds universitet/Avdelningen för Riskhantering och Samhällssäkerhet

    Author : Bram Couteaux; [2023]
    Keywords : Just Culture; Second Victims; Forgiveness; Normative Performance; Aviation; Restorative Justice; Accident; Incident; Human Error; Punishment; Lived Experience; Phenomenology; FLMU06; Social Sciences;

    Abstract : Background To learn from incidents, it is imperative that people involved feel safe to share their complete unadulterated stories without fearing punishment. Recently, the Netherlands Public Prosecution Service has begun to offer general aviation pilots an alternative to prosecution. READ MORE

  5. 9. People, Workplaces and Technology : A study of the practice of user experience in workplaces among tech companies in San Francisco Bay Area, California, USA.

    University essay from KTH/Fastighetsföretagande och finansiella system

    Author : Rebecca Redtzer; [2023]
    Keywords : User Experience ; UX ; Human Factors ; Workplace Environment ; Workplace Balance ; Physical ; Virtual ; Remote ; Hybrid ; Workplace ; Workplace Management ; Facility Management ; Technology ; Digitalization ; Innovation ; Användarupplevelse ; UX ; mänskliga faktorer ; arbetsmiljö ; fysisk ; virtuell ; distans ; hybrid ; arbetsplats ; workplace management ; facility management ; teknologi ; digitalisering ; innovation ;

    Abstract : This thesis focuses on the user experience in facilities and primary workplaces. In short, the purpose was to investigate what user experience is if applied in workplaces and also how to work with user experience in workplaces. READ MORE

  6. 10. Exploring information security culture within Swedish municipalities : A qualitative study

    University essay from Högskolan i Skövde/Institutionen för informationsteknologi

    Author : Haydar Ameri; [2023]
    Keywords : Municipality; security awareness; security culture; information security; cybersecurity;

    Abstract : The human aspect in the context of security has been a well-debated topic over the last two decades among researchers and practitioners. It has been recognized that technology alone cannot provide full protection, but should be combined with information security culture. READ MORE