Essays about: "use of customer information system"
Showing result 11 - 15 of 144 essays containing the words use of customer information system.
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11. SUSTAINABLE DIGITAL TRANSFORMATION - A study on how Swedish manufacturing firms can achieve sustainable digital transformation
University essay from Göteborgs universitet/Graduate SchoolAbstract : The revolution of digital technologies has transformed the fundamental nature of a various range of organizations and business models, which increase productivity and creativity to address market demand more effectively than ever and allow faster information sharing thus reaching higher levels of collaboration. However, digital transformation often comes with many challenges, which require lots of time, effort, and willpower to get major transformative effects from new technology. READ MORE
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12. Realising advanced Enterprise system Affordances: A single-case study of a CRM-system implementation at a technology consultancy company
University essay fromAbstract : Enterprise systems offer organisations great action potentials (Affordances), however, getting employees to use the systems to their full potential is a lengthy process which is challenging for organisations. While previous studies have focused on strategic success factors from implementers point of view, less emphasis has been put on the perspective of users and how the envisioned affordances of the enterprise systems are actualised in practice. READ MORE
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13. Streamline the ski rental process using RFID technology : Develop a solution that optimizes the ski rental process and is designed after the customer´s and staff´s needs.
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälleAbstract : Imagine you have booked a trip to the mountains and want to experience nature and the slopes. But unfortunately, you do not own your equipment and need to rent from a ski rental. As a customer, you then hope the rental process goes quickly, smoothly, and efficiently to avoid standing in long queues. READ MORE
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14. Novel Technology in a Retail Space: A study of how IKEA retail space influences adoption of smart technology for the home
University essay from Lunds universitet/Avdelningen för etnologiAbstract : The objective of this thesis is to understand how a retail space could facilitate a broader adoption of a novel technology. I aim to respond to the following questions, (i) ‘What characterises the practice of operating a smart technology for the home?’, (ii) ‘Which are the main barriers to reaching out to a broader range of customers, as opposed to only the technology interested customers?’, and (iii) ‘What in the retail space would need to change to facilitate broader adoption of a novel technology?’. READ MORE
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15. Handover Communications in Software Operations - A Qualitative Study
University essay from Lunds universitet/Avdelningen för Riskhantering och SamhällssäkerhetAbstract : The passing of information through handover communications is essential in many workplaces. Such handover communication is for example crucial in health care institutions, in nuclear power and in software operations. Handover communications in software operations happen on a daily basis much like in health care. READ MORE
