Essays about: "conversational analysis"

Showing result 21 - 25 of 57 essays containing the words conversational analysis.

  1. 21. Can Chatbot technologies answer work email needs? : A case study on work email needs in an accounting firm

    University essay from Karlstads universitet/Handelshögskolan (from 2013)

    Author : Linnéa Olsen; [2021]
    Keywords : Chatbot API; Chatbot system; Conversational Agent; Conversational AI; Emails APIs; Email needs; E-mail overload; Generative-based chatbot; Intelligent Agents; Knowledge-base; Knowledge base; NLP; Machine learning;

    Abstract : Work email is one of the organisations most critical tool today. It`s have become a standard way to communicate internally and externally. It can also affect our well-being. Email overload has become a well-known issue for many people. READ MORE

  3. 22. Clustering Short Texts: Categorizing Initial Utterances from Customer Service Dialogue Agents

    University essay from Uppsala universitet/Institutionen för lingvistik och filologi

    Author : Sijia Hang; [2021]
    Keywords : ;

    Abstract : Text classification involves labeled data, which is not always available, or requires expensive manual labour.User-generated short texts are being produced in abundance in customer service sectors through transcripts of phone calls or chats online. READ MORE

  4. 23. Classroom Discourse and Aspects of Conversation Analysis : A qualitative study on student-to-student interaction during group discussion in EFL classrooms

    University essay from Högskolan i Halmstad/Akademin för lärande, humaniora och samhälle

    Author : Anastasia Maziani; [2021]
    Keywords : classroom discourse; group discussions; conversation analysis. Speech Act Theory; locution; illocution; discursive devices; turn-taking; hedges; the sociocultural theory; Vygotsky; scaffolding.;

    Abstract : This study aimed to analyse organised interaction and assigned discussions occurring between students in EFL classrooms. It was conducted in order to identify the value-added in terms of learning by using discussion groups. READ MORE

  5. 24. A Study on Power Relations in Succession : A Conversation Analysis Approach to the Study of Power

    University essay from Södertörns högskola/Engelska

    Author : Kasper Hirsch; [2020]
    Keywords : Conversation analysis; power; swearing; Succession; power relations; argument structure.;

    Abstract : This study investigates how power relations are organised in conversation between two sets of characters from the HBO-series Succession. The aim has been to analyse how power can be exercised, shifted or struggled over in conversation. READ MORE

  6. 25. Important criteria when choosing a conversational AI platform for enterprises

    University essay from KTH/Skolan för elektroteknik och datavetenskap (EECS)

    Author : Adam Lilja; Max Kihlborg; [2020]
    Keywords : Conversational Artificial Intelligence Conversational AI ; Chatbot; User Interface; User Experience; Machine Learning; Natural Language Processing; Artificial Intelligence; Evaluation; AI;

    Abstract : This paper evaluates and analyzes three conversational AI-platforms; Dialogflow (Google), Watson Assistant (IBM) and Teneo (Artificial Solutions) on how they perform based on a set of criteria; pricing model, ease-of-use, efficiency, experience working in the software and what results to expect from each platform. The main focus was to investigate the platforms in order to acquire an understanding of which platform would best be suited for enterprises. READ MORE