An Exploratory Study on the Post-Acquisition Process of Technological Acquisition – a case study of HMS

Abstract: Although M&A’s have the greatest probability of failure in organizations, the major reasons for this outcome is the integration process. M&As have been a popular strategy for accessing new markets, introducing new products, expanding their knowledge base, and enhancing competitive advantage. In this study, we explore a case of technology acquisition, and we propose a theoretical framework based on literature that identifies phases in post-acquisition process. The process involves three stages: knowledge absorption, operational phase and commercial phase that is explored and evaluated with the empirical data of the case study. Then, thematic analysis was utilized in this study to identify common themes related to the role of acquisition. The related functions and benefits were grouped under acquisition roles. Since the case study was a successful acquisition, it was easy to figure out the roles and dimensions of integration from it. Both the methods contribute in addressing, the necessary phases that need to be organized with integration and deriving different functionalities to achieve common goals. Finally, we present a discussion and bring out the relationships that emerged from this study from different themes and have been mapped to stages in the post-acquisition process, resulting in outcomes from each role. Thus, this study puts an emphasis on the range of factors that create value from successful technological acquisition and conclude as post-acquisition process with integration elements is the initial pivotal position for the consequences.