Precarious working conditions in gig organisations: saving money or losing value? : A qualitative study of food deliverers in Sweden

Abstract: Background: Considering the growing popularity of gig organisations and the socioeconomic situation enabling precarity in this type of firms, there is the need to investigate potential gains and losses of this type of work contract from the organisational side.  Aim: The aim is to understand the benefits and losses platform organisations may face by offering precarious work conditions. Apart from economic influence, as on direct labour costs and staff turnover, there are expected to be cultural and social capital losses. Methodology: A qualitative study approach was chosen to discover new details and access the background of the employees. Six food deliverers from three different app-based food delivery companies in Sweden were interviewed to gain a comprehensive understanding of the problem. Findings: The empirical findings indicated that apart from decreasing direct labour costs and high turnover, offering precarious working conditions may deprive organisations of access to a qualified workforce and knowledge pool that the employees bring.