Essays about: "literature review of customer satisfaction"

Showing result 1 - 5 of 33 essays containing the words literature review of customer satisfaction.

  1. 1. Inventory Management: A case study at Volvo Construction Equipment

    University essay from Mälardalens högskola/Akademin för innovation, design och teknik

    Author : Parth Jwala; [2020]
    Keywords : buffer management; lean inventory; inventory management; the theory of constraints; continuous improvement;

    Abstract : • Introduction In today’s world, manufacturing companies are keen to adopt lean methodologies to sustain an everchanging market. One way companies grow their business is by increasing customer satisfaction, customization and running the business in the optimal scenario. READ MORE

  2. 2. Managing the bi-directional flow of materials to increase customer satisfaction and reduce cost : A case study at Sandvik Mining and Rock Technology

    University essay from Högskolan i Gävle/Industriell ekonomi

    Author : Catharina Cannava; [2019]
    Keywords : material flows; customer satisfaction; reduce costs; supply chain management; logistics management;

    Abstract : Purpose: This thesis explores the bi-directional flows of material perceived by manufacturing firms in the supply chain and accordingly derive suggestions to properly manage these flows to increase customer satisfaction and reduce cost. Methods: A literature review was summarized in a conceptual framework. READ MORE

  3. 3. Improvement Strategies in Construction Sites : Development of Rapid Site Assessment for House-building Industry

    University essay from Luleå tekniska universitet/Institutionen för samhällsbyggnad och naturresurser

    Author : Pontus Urban; [2019]
    Keywords : Rapid Site Assessment; RSA; Lean; Lean Construction; House-building industry;

    Abstract : The construction industry has deteriorated during the past 40 years. Up to 35 % of the production cost is from wastes. The manufacturing industry has had an opposite development, in many cases owing to the contributions of Lean Production and various assessment tools. READ MORE

  4. 4. Exploring the Scaled Agile Framework in a Virtual Team Setting

    University essay from Lunds universitet/Institutionen för informatik

    Author : Lou Hinterberg; Fredrik Hoffman; [2018]
    Keywords : Scaled Agile Framework; SAFe; agile software development; large-scale agile; virtual teams; scaling agile frameworks; Technology and Engineering;

    Abstract : The Scaled Agile Framework (SAFe) is an agile methodology that aligns collaboration between multiple teams in agile software development. SAFe is commonly being applied to global environments where team members are sitting distributed, through so-called virtual teams. READ MORE

  5. 5. Chinese Cross-Border Online Shopping through Agents from Sweden –An Exploratory Study of the Determinants of

    University essay from Göteborgs universitet/Graduate School

    Author : Lei Yu Jiang; Nicole Kungel; [2017-06-30]
    Keywords : China; Sweden; cross-border online shopping; Daigou; customer satisfaction; repurchase intention; trust; country image; perceived social value; susceptibility to interpersonal influence;

    Abstract : MSc in Marketing and Consumption.... READ MORE