Essays about: "literature review of customer satisfaction"

Showing result 1 - 5 of 44 essays containing the words literature review of customer satisfaction.

  1. 1. How is employee turnover related to employee retention? A systematic review on two sets of meta-analyses.

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Amanda Enander; José Cardoso; [2020]
    Keywords : retention; turnover; meta-analysis; review; employee; country; industry; sector; Business and Economics;

    Abstract : For years researchers have studied retention and turnover, yet there is still no single solution for the problem of balancing both these concepts in organizations. Turnover is defined as the rupture of ties between an employee and his/her organization, whilst retention is defined as the option of the employee to stay in the organization while not looking out for other job alternatives. READ MORE

  2. 2. Compliane management for IoT startup companies : A case study at Sony Network Communications

    University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik och samhälle

    Author : Fredrik Tånnander; [2020]
    Keywords : ;

    Abstract : Internet of Things (IoT) revolutionise the society of today and tomorrow. IoT redefines technology and innovation, our perception of technology and creates a disruptive market for new products and services. The market of IoT is projected to expand exponentially in coming years, both in terms of a growing customer base and new market actors. READ MORE

  3. 3. Exploring the relation between stakeholder inertia and product requirements

    University essay from Blekinge Tekniska Högskola; Blekinge Tekniska Högskola

    Author : Fang Ting; Huang Yiweihua; [2020]
    Keywords : User inertia; Habit; Innovation; Customer satisfaction; Software engineering; Radical innovation; Incremental innovation;

    Abstract : User inertia is a real innovation adoption problem that cannot be seen or grasped. How to overcome user inertia while introducing innovation has become a key factor in today's society. READ MORE

  4. 4. Potential analysis of track-and-trace systems in the outbound logistics of a Swedish retailer

    University essay from Jönköping University/Internationella Handelshögskolan; Jönköping University/Internationella Handelshögskolan

    Author : Nils-Ole Bolte; Daniel Christopher Goll; [2020]
    Keywords : Outbound logistics; Track-and-trace technologies; Swedish retailer; Process optimization;

    Abstract : Supply chain visibility has become a crucial factor for companies in times of globalization and customer satisfaction. Track-and-trace technologies are important tools in order to enhance supply chain visibility. READ MORE

  5. 5. Inventory Management: A case study at Volvo Construction Equipment

    University essay from Mälardalens högskola/Akademin för innovation, design och teknik

    Author : Parth Jwala; [2020]
    Keywords : buffer management; lean inventory; inventory management; the theory of constraints; continuous improvement;

    Abstract : • Introduction In today’s world, manufacturing companies are keen to adopt lean methodologies to sustain an everchanging market. One way companies grow their business is by increasing customer satisfaction, customization and running the business in the optimal scenario. READ MORE