Essays about: "Define customer management"
Showing result 1 - 5 of 49 essays containing the words Define customer management.
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1. Designing a reactive feedback feature for end-users in web-based media software
University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronikAbstract : Customer feedback is essential for improving a company's products or services and increasing customer satisfaction. Despite its value, user involvement faces many challenges, such as low user motivation and feedback with missing context information. READ MORE
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2. Learning Through Taking Action : An empirical study into the early-stage business model development for a novel technology
University essay from KTH/Skolan för industriell teknik och management (ITM)Abstract : This thesis examines the critical factors shaping early-stage business model development. As a result, this paper provides insights and recommendations for the effective commercialization of innovations. READ MORE
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3. Overstock of aftermarket parts in Africa at Sandvik Stationary Crushing and Screening
University essay from Lunds universitet/ProduktionsekonomiAbstract : Title: Overstock of aftermarket parts in Africa at Sandvik Stationary Crushing and Screening Author: Mattias Johannesson Supervisor: Fredrik Olsson, Division of Production Management Background: An increase of customer expectations such as demand for more customizable options, shorter lead times and availability puts more and more pressure on a company's logistical processes. With fluctuating demand, inconsistent lead times and uncertainty around the world, variability is present and adds complexity to the logistical processes and needs to be handled appropriately to lower costs and match supply and demand. READ MORE
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4. Returning fashion items has never been easier : A qualitative multiple case study regarding the challenge of designing a return policy that benefits the consumer, the corporation and the environment
University essay from Linnéuniversitetet/Institutionen för management (MAN)Abstract : An escalating concern about the environment amongst the general population, businesses trying to make their way forward on the hunt for market shares and profitability, and customers that nowadays are used to extreme flexibility in their purchase and return process due to the immense growth of e-commerce. These observations can all be considered facts, but do they correlate with each other when a customer tries on a pair of pants and decides to return them to the retailer? The purpose and reason for why this thesis was conducted was to gain an understanding of how fashion e-tailers in Sweden balance the needs of consumers, company finances and environmental concerns when designing their return policy. READ MORE
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5. Integration of Advanced Product Quality Planning in Quality Preparation for an Original Equipment Manufacturer in the Automotive Industry : A Case Study at Volvo Group Trucks Operations Powertrain Production in Skövde
University essay from Luleå tekniska universitet/Institutionen för ekonomi, teknik, konst och samhälleAbstract : This study examines the development of Volvo Group Trucks Operations Powertrain Production (Volvo GTO PTP) in Skövde, focusing on the implementation of processes for new products intended for both internal and external customers. Previously, the company solely supplied products within the Volvo Group, functioning as an Original Equipment Manufacturer (OEM). READ MORE
