Essays about: "Henrik Edlund"
Found 2 essays containing the words Henrik Edlund.
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1. Skill based routing in telephone exchanges
University essay from Lunds universitet/Ergonomi och aerosolteknologiAbstract : Private branch exchange systems have been used to connect clients with enterprises for over 40 years and have over time progressed from manual switchboards to modern, internet based technologies. Despite technological progress, many clients still feel great frustration when contacting customer service, not being able to reach the person they seek. READ MORE
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2. Reasons behind presumed low financial reporting quality (FRQ) in China
University essay from FöretagsekonomiAbstract : China and its economic development is today something that affects us all in one way or another. Through economic expansion Chinese companies starts to be an important player on the global scene. READ MORE