Essays about: "Interaction Design ID"
Showing result 1 - 5 of 6 essays containing the words Interaction Design ID.
-
1. Contextualizing Customer Feedback: A Research-through-Design Approach - Alternative Approaches and Dialogical Engagement in Survey Design
University essay from Uppsala universitet/Människa-datorinteraktionAbstract : Providing context behind customer feedback remains a challenge for company’s who rely on approaching Customer Experience (CX) through standardized Customer Satisfaction (CS) metrics like Net Promoter Score (NPS), Customer Satisfaction Score (CSAT), and Customer Effort Score (CES). Practical guidelines for monitoring CS throughout the customer journey are limited, creating a gap in academic research. READ MORE
-
2. Electronic Identification as an Enabling or Obstructive force : The general public’s use and reflections on the Swedish e-ID
University essay from Linnéuniversitetet/Institutionen för informatik (IK)Abstract : This thesis is an exploration of the general public's use and reflections on electronic identification (e-ID) tokens, in Sweden. Based on the researcher’s own experiences, the aim was to understand how the current e-ID scheme was enabling or obstructing the interaction with public agencies, etcetera. READ MORE
-
3. Designing a Voice Controlled Interface For Radio : Guidelines for The First Generation of Voice Controlled Public Radio
University essay from Umeå universitet/Institutionen för tillämpad fysik och elektronikAbstract : From being a fictional element in sci-fi, voice control has become a reality, with inventions such as Apple's Siri, and interactive voice response (IVR) when calling your doctor's office. The combination of radio’s strength as a hands-free medium, public radio’s mission to reach across all platforms and the rise of voice makes up a relevant intersection; voice controlled public radio in Sweden. READ MORE
-
4. Home Wi-Fi Optimization Application Front-end Design
University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)Abstract : In this information society, wireless network is an indispensable technology supporting the daily information communication and various interaction services. With the motivation to improve the user experience of Wi-Fi service, this thesis presents the front-end development process of a visualization application for home Wi-Fi testing and optimization. READ MORE
-
5. HCI and Interaction Design : In search of a unfied language
University essay from KTH/Skolan för informations- och kommunikationsteknik (ICT)Abstract : A careful, investigative look at what could be described as “metaresearch” (research on research) within Human-Computer Interaction and Interaction Design reveals that there is an issue regarding the conceptualizing and communication of complex ideas and meanings. The multidisciplinary nature of this field causes confusion and difficulty in expression when disparate terminology from its different fields is used in unison to express ideas unique to it or complex enough to need sketching, gestures or extensive explanation to get the message across. READ MORE