Essays about: "Low-cost airline"

Showing result 1 - 5 of 26 essays containing the words Low-cost airline.

  1. 1. Locating the Effects of Emotional and Aesthetic Labor on Performance Through the Lens of Flight Attendants : —An investigative qualitative study of a low-cost and a premium airline

    University essay from Linnéuniversitetet/Institutionen för marknadsföring och turismvetenskap (MTS)

    Author : Athina Spyridonos; Hala Zeeb; [2023]
    Keywords : aesthetic labor; emotional labor; employee performance; flight attendants; low-cost airline; premium airline; motivation; Herzberg;

    Abstract : This research implemented a multiple case study design to investigate the effects of aesthetic and emotional labor in the premium airline context of Emirates, in comparison to the low-cost airline context of easyJet. This was achieved through the conduct of interviews with flight attendants from each airline as they are the frontline employees who are mostly concerned with the implementation of these standards. READ MORE

  2. 2. Mining the Skies: An Exploration of Airline Reviews using LDA

    University essay from Lunds universitet/Nationalekonomiska institutionen; Lunds universitet/Statistiska institutionen

    Author : Joel Ljungström; [2023]
    Keywords : LDA; Logistic Regression; Classification Tree; Airline Reviews; Web Crawler; Business and Economics;

    Abstract : Airlines face a highly competitive industry requiring large capital investment at thin profit margins. In addition, the carriers are re-emerging from the COVID-19 pandemic; a time period which brought the industry to a standstill and revenue streams to an unforeseen low. READ MORE

  3. 3. Blue skies or dark clouds for the pilots and flight attendants? : Loyalty, self-loyalty, commitment and motivation in the flight industry

    University essay from Karlstads universitet

    Author : Rahul Singh; [2020]
    Keywords : Loyalty; Self-loyalty; Motivation; Commitment; Pilot; Flight attendant; Flight industry; Low-cost airline; Carrier airlines;

    Abstract : While worldwide the flight industry was increasing in the last decade, little is known about the working environment of pilots and flight attendants. This paper aims to develop a deeper understanding based on the theories of loyalty, self-loyalty, commitment, and motivation for pilots and flight attendants in the low-cost segment and the carrier segment in the flight industry. READ MORE

  4. 4. Enhancing an airline’s internal marketing to improve service quality and customer loyalty : A qualitative study expanding the Internal Marketing Model based on the case of Germania.

    University essay from Högskolan i Jönköping/IHH, Företagsekonomi

    Author : Daniela Westerlund; Hilz Leila; Paula Schmidt; [2019]
    Keywords : Service Quality; Customer Loyalty; Customer Satisfaction; Service Marketing; Internal Marketing; Airline Industry; Employee Motivation; Employee Empowerment;

    Abstract : Background: Due to the deregulation of the European airline industry within the 1980’s, competition between airlines has intensified greatly. The emergence of low-cost carriers has given rise to the competition on price. READ MORE

  5. 5. A Shrinking World: How Developments of the Airline Industry Impact People’s Perception of Distance

    University essay from Lunds universitet/Institutionen för tjänstevetenskap

    Author : Luca Signore; [2018]
    Keywords : distance; perception; cognitive distance; low cost carriers; air travel; tourism; travel behaviour; Social Sciences;

    Abstract : The world as we know it today has evolved to be a very connected space, where not only ICT’s (information & communication technologies) have made it easy to interact with individuals around the globe at any time, but also developments in air travel allow to reach ever more distant destinations. Many go as far as describing the world as shrinking or small; it seems that at least it feels smaller than it used to. READ MORE