Essays about: "Service Improvement"

Showing result 1 - 5 of 360 essays containing the words Service Improvement.

1. 1. BUCKLE UP! Time to Ensure Responsible Innovation in the Automotive Industry: A case study of a Swedish-based automotive company

   University essay from Göteborgs universitet/Graduate School

   Author : Isabelle Creutz; Jenny Pettersson; [2023-07-19]
   Keywords : Business Model Innovation; Responsible Innovation; Sustainable Innovation; Dark Side of Innovation; Automotive Industry; Mobility as a Service;

   Abstract : As the automotive industry undergoes a shift towards service-based solutions as an alternative to car ownership, it is essential to acknowledge the industry's challenges in terms of responsibility. The following research paper aims to investigate how the framework “Four Dimensions of Responsible Innovation” can be applied to an organization in the automotive industry to evaluate how responsibility is ensured within its internal innovation processes. READ MORE

3. 2. Measurement of Business Incubator Performance by Governments: Studying the Practices in the Nordic Region

   University essay from Göteborgs universitet/Graduate School

   Author : Firuza Alizada; [2023-07-19]
   Keywords : business incubators; incubator financing; return on investment; public business incubators; government-supported business incubators; evaluation of incubation policy;

   Abstract : This master thesis aims to investigate the measurement of business incubator performance by governments. Business incubators play a vital role in nurturing startups, promoting innovation, and fostering economic development. READ MORE

4. 3. Factors influencing effective safety stock dimensioning in inventory management - A case study within the automotive industry

   University essay from Göteborgs universitet/Graduate School

   Author : Ikram Saady; Melisa Petkovska; [2023-07-03]
   Keywords : Safety stock; Inventory management; Safety stock uncertainties; Safety stock level challenges; Safety stock level factors;

   Abstract : Poor inventory management affects many companies today which has a negative impact on both company profits and the level of customer service provided. A critical aspect of inventory management involves maintaining a balance between safety stock levels and customer service level. READ MORE

5. 4. Tenant Separation on a multi-tenant microservice platform

   University essay from Lunds universitet/Institutionen för elektro- och informationsteknik

   Author : Axel Sandqvist; [2023]
   Keywords : multitenancy; multi-tenant; multitenant; cloud; cloud storage; IAM; Access control; Technology and Engineering;

   Abstract : Axis Communications wishes to investigate their PaaS system, Axis Connected Services(ACX), with regard to separation of the tenants of the platform to ensure the implemented separation technologies are used correctly and to find out whether more separation is necessary. ACX ties together several previously separate services under a single umbrella, with the goal of improving usability and increasing inter-service functionalities and centralisation of the software products Axis has developed for their devices. READ MORE

6. 5. Quality from the perspective of the internal customer : Internal service experience in a manufacturing industry company

   University essay from Mittuniversitetet/Institutionen för kommunikation, kvalitetsteknik och informationssystem (2023-)

   Author : Stina Enblom; Silvia Padovan; [2023]
   Keywords : customer experience; service quality; internal service quality; service profit chain; customer satisfaction; internal customer satisfaction; customer perceived value; kundupplevelse; servicekvalitet; intern servicekvalitet; service profit chain; kundnöjdhet; intern kundnöjdhet; customer perceived value;

   Abstract : För att förbättra servicekvaliteten är kartläggning och mätning av kundupplevelse en viktig del av förbättringsarbetet. Detta är mestadels studerat ur den externa kundens perspektiv, och inte lika ofta ur den interna kundens. READ MORE