Essays about: "Ugur Yilmaz"

Found 1 essay containing the words Ugur Yilmaz.

  1. 1. Predictive maintenance using NLP and clustering support messages

    University essay from Luleå tekniska universitet/Institutionen för system- och rymdteknik

    Author : Ugur Yilmaz; [2022]
    Keywords : Predictive maintenance; support messages; NLP; unsupervised clustering; intent recognition; LDA; UMAP; HDBSCAN; BERT; Swedish BERT KB-BERT ; Billogram;

    Abstract : Communication with customers is a major part of customer experience as well as a great source of data mining. More businesses are engaging with consumers via text messages. Before 2020, 39% of businesses already use some form of text messaging to communicate with their consumers. Many more were expected to adopt the technology after 2020[1]. READ MORE