Essays about: "hotel analysis"

Showing result 16 - 20 of 79 essays containing the words hotel analysis.

  1. 16. The Impact of Service Quality on Customer Satisfaction in Hotel Business Development : Correlation Between Customer Satisfaction and Service Quality

    University essay from Karlstads universitet

    Author : Dider Bhuian; [2021]
    Keywords : service quality; hotel industry; customer satisfaction; descriptive methodology;

    Abstract : This research aimed to study the correlation between customer satisfaction and service quality in the hotel business. It also outlines the significance of understanding customer satisfaction and how customers distinguish service delivery. Customers have changed prospects based on their consideration of service or product quality. READ MORE

  3. 17. The economic impacts of Covid-19 on 4-star hotels in London and Stockholm in 2020

    University essay from Södertörns högskola/Turismvetenskap

    Author : Gary Waller; [2021]
    Keywords : Covid-19; Crisis; Management; Techniques; Impact; Economic; Hotel; Strategy; Pandemic; Travel; Hospitality; Tourism;

    Abstract : The global tourism and hospitality industry has benefitted from years of consecutive growth over recent times. However, the health crisis of Covid-19 in 2020 wiped trillions in USD off the industry’s economy taking it back to 1990 levels. READ MORE

  4. 18. Turnover-based Rents – A Game Changer for the Hotel Industry? : An Analysis of the Effects of a Purely Revenue-based Rent Model for Hotel Real Estate

    University essay from KTH/Fastigheter och byggande

    Author : Leo Waern; [2021]
    Keywords : Hotel real estate; turnover-based rent; contract management; Hotellfastigheter; omsättningsbaserad hyra; avtalsuppföljning;

    Abstract : Stockholm’s hotel market has been performing well the past 15 years, but the Covid-19 pandemic has shattered years of growth. The aim of this report has been to evaluate a purely turnover-based rent model that can increase flexibility for the hotel owners during economic crisis, while possibly increasing the value of the property and returns during good economic times. READ MORE

  5. 19. Developing Sustainable Talent Management in the Hotel Industry : Can Sustainable Talent Management lower the turnover rates in hotels?

    University essay from Södertörns högskola/Turismvetenskap

    Author : Folke Ununger; [2021]
    Keywords : Hotel industry; Turnover; Talent management; Social sustainability; Sustainable talent management;

    Abstract : The hotel industry is characterized by high staff turnover rates and it seemingly struggles to keep its talented employees. Therefore, the purpose of this study was to identify central factors relevant for the development of Sustainable Talent Management in the hotel industry. READ MORE

  6. 20. How Can Scents Influence the Way Customers Perceive Hotel Brands? Analysis on the Importance of Scents as part of Branding in the Hotel Industry

    University essay from Lunds universitet/Företagsekonomiska institutionen

    Author : Andrea Navarrete Lindez; Laia Martinez Miracle; Marine Hakobyan; [2021]
    Keywords : Scent marketing; hotels; sensory marketing; scent branding; brand image; brand loyalty; brand recall; brand associations and experiences; brand identity; brand identity prism; Santhiya Koh Yao Yai Resort Spa hotel; W Barcelona hotel; Sun Palace hotel.; Business and Economics;

    Abstract : Scent marketing has long been here; discussed in various literature and used by many brands all over the world. Yet, there is not sufficient research done on how scents affect customer perceptions of brands in the hotel industry. READ MORE